Welcome to Carus, operated by Mansh Impex. We are committed to delivering an exceptional shopping experience to our customers. This Shipping and Delivery Information provides details on our shipping methods, delivery times, and related policies.
Shipping Methods
We offer the following shipping methods for your convenience:
- Standard Shipping: Estimated delivery within 7 business days.
- Expedited Shipping: Estimated delivery within 4 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
Please note that shipping times are estimates and may vary based on factors beyond our control, such as customs delays, weather conditions, and carrier operations.
Order Processing Time
Once your order is placed and payment is confirmed, our team will process the order within 1 business days. This includes order verification, quality checks, and packaging.
Shipping Confirmation
You will receive a shipping confirmation email with tracking information as soon as your order has been shipped. This email will provide you with a link to track the progress of your delivery.
Shipping Charges
Shipping charges are calculated based on the shipping method you select, the destination of your order, and the total weight and dimensions of the package. The exact shipping charges will be displayed during the checkout process before you complete your purchase.
Delivery Times
Delivery times vary based on the shipping method you choose and your location. Please refer to the estimated delivery times provided during the checkout process. Keep in mind that these are estimated times and not guaranteed delivery dates.
International Shipping
We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and may vary depending on local regulations.
Delivery Address
Please ensure that the delivery address you provide during checkout is accurate and complete. We are not responsible for delivery delays or non-delivery due to incorrect or incomplete addresses.
Order Tracking
To track the status of your order, use the tracking number provided in the shipping confirmation email. If you have any questions about tracking or need assistance, contact our Customer Support Team at info@carus.co.in or +91 93316 88655
Delivery Issues
If you encounter any issues with the delivery of your order, such as delays or damage, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order in a timely and satisfactory manner.
Contact Us
For any inquiries related to shipping and delivery, please contact our Customer Support Team at info@carus.co.in or +91 93316 88655 . We are here to assist you with any questions you may have.